Processes in an organization can be essential or supporting, they may have multiple branches, they can be complex and we may be able to control them – or sometimes not entirely. However, everyone usually agrees that the processes could be faster, better and have a greater added benefit to business efficiency and ultimately success.
Business process optimization is a method of improving the operations of an organizational system. It is analysis, simulation and change of existing processes of an organizational system. Optimization of business processes however may include their complete rearrangement or even redefinition from scratch. The goals are: reducing the time it takes for a process to be executed, reducing costs, increasing quality of products and services, reducing delivery time, increasing productivity, reducing resource use and optimal organization.
Business process optimization often causes a reorganization of the business. Organization must be aligned with the renewed processes if we want to reap full benefits.